Receive cash back if the price goes down. If you received an item you ordered, only to find out that the price dropped between the time you ordered it and the time you received it, notify Amazon’s customer service department. But do so quickly. Purchases only qualify if you report the incident within seven days of your receiving the item. This guarantee doesn’t apply to third-party sellers.
Find a better deal after you buy? Amazon will refund you the difference. If you purchased an item from Amazon.com, and then saw that the item was on sale at another store for less, contact Amazon’s customer service department within 14 days of the item’s shipping date. Document the sale price with a screenshot or a scan of the clipping to make sure you have proof.