Report broken or non-working merchandise to Amazon for a replacement. Amazon’s customer service department provides customers replacement products if you receive an item that doesn’t work or is damaged. Notify them immediately, and they will either refund you for the product or ship you another product without your having to return the defective merchandise. Third-party sellers will usually refund your money within three business days.
Amazon prime fast shipping available to family members. If you’re hesitant about signing up for Amazon Prime, share part of the fee with as many as four of your family members. They’ll get fast, free shipping, as will you. Music and video watching privileges, however, do not transfer. Family members will need to know your birthdate to join in the savings.